Last Updated: June 12, 2026

IluminaOps Solutions LLC (“IluminaOps,” “Company,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, submit forms, purchase services, communicate with us, or otherwise interact with us.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Business name

• Mailing address

• Billing information

• Payment details

• Form responses

• Application responses

• Client onboarding information

• Messages, questions, or materials you submit

• Information you provide when purchasing services, booking calls, downloading resources, or contacting us

We may also collect information automatically when you visit our website, including:

• IP address

• Browser type

• Device type

• Operating system

• Referring website

• Pages visited

• Time spent on pages

• Links clicked

• General location information

• Website usage and analytics data

• Cookie and tracking technology data

2. How We Use Your Information

We may use your information to:

• Provide services you purchase or request

• Process payments

• Send invoices, confirmations, receipts, and service-related communications

• Respond to inquiries

• Review applications or forms

• Deliver resources, downloads, or requested information

• Provide client support

• Personalize your experience

• Improve our website, services, systems, and marketing

• Send marketing emails if you have opted in

• Track website performance and usage

• Measure advertising and marketing effectiveness

• Protect against fraud, misuse, or unauthorized activity

• Comply with legal, tax, accounting, or contractual obligations

• Enforce our agreements, policies, and rights

3. Payment Information

Payments may be processed through third-party payment processors, including Stripe and/or GoHighLevel payment tools.

We do not store full credit card numbers or full payment account information on our website. Payment information is collected and processed by third-party payment processors according to their own privacy policies and security practices.

4. Email Marketing and Communications

If you opt in to receive marketing emails, we may send you newsletters, resources, updates, promotional messages, or other marketing communications.

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at [email protected].

Unsubscribing from marketing emails does not prevent us from sending transactional or service-related communications, including invoices, receipts, client communications, appointment reminders, policy updates, legal notices, or messages related to services you have purchased.

We use GoHighLevel for email marketing and related communications. Email communications may include tracking technologies that allow us to understand whether emails were opened, links were clicked, or communications were delivered.

5. Cookies and Tracking Technologies

Our website uses cookies, pixels, tags, scripts, and similar tracking technologies to operate the site, improve functionality, understand website usage, measure marketing performance, and support advertising efforts.

These technologies may collect information such as your IP address, browser type, device information, pages viewed, links clicked, referring URLs, and interactions with our website or content.

We may use the following types of cookies and tracking technologies:

Essential Cookies

These are necessary for the website to function and may support security, form submissions, payment processing, account access, or basic site functionality.

Analytics Cookies

These help us understand how visitors use our website, which pages are visited, how users move through the site, and how we can improve the website experience.

Marketing and Advertising Cookies

These may be used to measure marketing performance, understand visitor behavior, build audiences, and support future advertising or retargeting efforts.

Embedded Media Cookies

Our website may include embedded content such as YouTube videos, Loom videos, forms, calendars, or other third-party media. These third parties may collect information about your interaction with embedded content.

6. Tracking Tools We Use

We may use third-party tools and platforms, including but not limited to:

• Google Analytics

• Google Tag Manager

• Meta Pixel

• TikTok Pixel

• LinkedIn Insight Tag

• GoHighLevel tracking tools

• Stripe

• YouTube embeds

• Loom embeds

• GoHighLevel email marketing tools

These third-party platforms may collect or process information according to their own privacy policies.

7. Advertising and Retargeting

We may use tracking technologies to measure marketing performance and may use advertising or retargeting tools in the future.

Retargeting allows us to show relevant ads to people who have previously visited our website or interacted with our content.

We do not sell your personal information in the traditional sense. However, some privacy laws may define certain advertising, analytics, or tracking activities as “sharing” or “targeted advertising.” Where required by applicable law, we will provide appropriate rights, disclosures, or opt-out options.

8. How We Share Information

We may share information with trusted third parties who help us operate our business, website, marketing, payments, communications, and services.

These may include:

• Payment processors

• Email marketing platforms

• Website hosting providers

• Analytics providers

• Advertising platforms

• CRM and automation tools

• Contractors or service providers who support our business

• Legal, accounting, or professional advisors

• Government authorities or legal parties when required by law

We do not sell your personal information to third parties.

9. Client Information and Confidentiality

If you become a client, we may collect information necessary to provide strategic, operational, or implementation support.

Client information may include business records, processes, systems, documents, accounts, access credentials, operational details, and other information shared for the purpose of providing services.

Client information is handled in accordance with applicable signed agreements, including any confidentiality provisions contained in those agreements.

10. Testimonials and Case Studies

If you provide a testimonial, review, feedback, screenshot, case study information, or similar content, we may request your permission to use it for marketing or promotional purposes.

We will not intentionally publish private client information, confidential business details, or identifiable case study information without permission.

Testimonials and case studies reflect individual experiences and do not guarantee that other clients will achieve the same or similar results.

11. International Users

We are based in the United States and operate under applicable United States laws.

If you access our website or services from outside the United States, you understand that your information may be collected, transferred, stored, and processed in the United States or other locations where our service providers operate.

By using our website or services, you consent to the transfer and processing of your information in the United States and other jurisdictions, which may have privacy laws that differ from those in your location.

12. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, comply with legal obligations, resolve disputes, maintain business records, and enforce agreements.

We may retain certain information for tax, accounting, legal, contractual, or legitimate business purposes.

13. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security of information submitted through our website or services.

14. Your Choices

Depending on your location and applicable law, you may have rights to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Opt out of marketing emails

• Disable cookies through your browser settings

• Opt out of certain analytics or advertising tracking where available

• Request information about how your data is used or shared

To make a privacy request, contact us at [email protected].

We may need to verify your identity before fulfilling certain requests.

15. Cookie Choices

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect website functionality.

Where required by applicable law, we may provide a cookie consent banner or preference center allowing you to accept, reject, or manage certain non-essential cookies.

16. Third-Party Websites

Our website may link to third-party websites, platforms, tools, or services. We are not responsible for the privacy practices, content, or policies of third parties.

We encourage you to review the privacy policies of any third-party websites or services you use.

17. Children’s Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

19. Contact

For questions about this Privacy Policy, contact:

IluminaOps Solutions LLC
4925 S Broadway Ave
Unit #8334
Wichita, KS 67216
Email: [email protected]